Sanau is a Messenger and CRM for Outsourcing and its Customers

Approved

by Order of Director No.2-П dated 11d./09m./2024y.

A.V. Kim

Agreement for Demonstration of Software Product

Kazakhstan, Almaty

SANAU Limited Liability Partnership (“SANAU”), represented by Director Anton Vladimirovich Kim, acting by virtue of the Charter, hereinafter referred to as the "Rights Holder", publishes this Agreement for Demonstration of the SANAU Software Product (“the Agreement for Demonstration”), which is a public offer for legal entities, individual entrepreneurs, and individuals (“the Potential User”).

TERMS AND DEFINITIONS

This section is intended to clarify the text of the Demonstration Agreement and other public documents and sections available on the General-Purpose Website.

Software − the SANAU software owned by the Rights Holder, which is a set of commands expressed in words, created through the use of Source Code and protected by laws of the residence country of SANAU governing copyright and related rights.

The Software is used:

- by consulting companies, teams and individual consultants to improve the quality of communication and the execution efficiency, to be able to serve a larger number of Clients and, accordingly, increase income;

with a focus on building “business-to-customer” and “team-to-team” interactions;

- as a Messenger for exchanging text information, audio, and media files, with Task Manager functionality for managing tasks and team workload.

The Software consists of the following components:

- a specialist’s personal workspace – the personal area of an employee who directly provides services using the Software;

- web versions for access to the application;

- two mobile applications (for Android and iOS).

1. General Provisions

1.1. This offer is an official proposal from our company to enter into an agreement for demonstration of the software product (“the Demonstration”).
1.2. The Customer wishing to accept the offer makes an acceptance of the offer (“the Acceptance”) in several ways available to the Customer:
- - leaves a request on the SANAU General-Purpose Website and provides the relevant data;
- - leaves a request to SANAU managers during a phone call and provides the relevant data.
1.3. The Demonstration Request must contain the full name, telephone number and possibly the email address of the Potential User if we make such a request. The email address may be requested if we unable to contact by phone.

2. Demonstration Procedure

2.1. The demonstration is conducted online. In exceptional cases, we can hold an offline demonstration provided that you arrive at our office at the specified time.

2.2. The Demonstration may be attended by key decision makers in the Potential User's organization (e.g., the CEO and Chief Accountant), at the User's discretion.

2.3. The demonstration can be held by both SANAU employees and integrators cooperating with SANAU. They adhere to the terms of our official documents in any case.

2.4. The Demonstration shall be held:

– only once, before purchasing our services and is free;

– without training your employees in the functionality, as we will provide training only after you sign an agreement with us and make payment for our services for the provision of the right to use;

– on dates and times agreed between your representative and our professionals;

– with a display of the client end of the Software, the expert end (from the point of view of your employees’ accounts) as well as integration with What’s App;

– with an explanation of the Rate Plans with basic and additional services.

3. Rights and Obligations of the Parties

3.1. SANAU undertakes to:

3.1.1. Hold the Demonstration in accordance with the agreed terms and rules, which will be announced to you in advance of the Demonstration.

3.1.2. Ensure confidentiality of the data you provide on the basis of the Privacy Policy approved by us and posted on the General-Purpose Website.

3.2. SANAU has the right to:

3.2.1. Reschedule the agreed Demonstration by discussing such rescheduling with the Potential User.

3.3. The Potential User undertakes to:

3.3.1. Provide accurate and latest data (full name, email address and phone number) to arrange the Demonstration. And if it is impossible to hold it at the agreed time, notify our company to reschedule the Demonstration.

Besides, by providing your data for the Demonstration, you give your consent for us to use it for marketing purposes, regardless of whether you will subsequently connect to our services or not. Marketing purposes shall mean, including but not limited to, sending newsletters, making calls with offers of cooperation, new products and Software capabilities.

3.3.2. Let us know about the impossibility of attending the Demonstration, if such a likelihood arises, and reschedule the Demonstration.

3.4. The Potential User has the right to:

3.4.1. Involve any responsible persons of your choice to view the Demonstration.

3.4.2. Ask clarifying questions during the Demonstration and make any suggestions regarding the Software and the Demonstration procedure.

4. Other Terms and Conditions

4.1. This offer will be effective as of the time of its posting on the General-Purpose Website and shall be valid until it is revoked by us.

4.2. We reserve the right to make any amendments to this offer without prior notice to Potential Users. Amendments will be effective as of the time of their posting on the General-Purpose Website.

4.3. The applicable law for the resolution of any disputes shall be the law of the Republic of Kazakhstan. The Parties will make every effort to settle the dispute through amicable negotiation, and in case of failure to reach a settlement, the matter shall be turned over to the Specialized Interdistrict Economic Court of Almaty. The language of court proceedings shall be Russian.

4.4 The Agreement is made in Russian and is a public document.